At Body Freedom, you can claim a treatment directly at our reception. We use the HICAPS system which is the same system used Chiropractors, Optometrists and Physiotherapists etc.
The benefit for you is that you only pay us the remaining balance after what you claim from your health fund is deducted.
Which therapists are covered?
Ask us upon time of booking about which specific therapists are claimable. Not all remedial or pregnancy massage therapists are claimable. This does not infer that they are less experienced. In fact some of the therapists who are not covered have greater experience in their fields of expertise.
Which treatments are covered?
Some Massage treatments such as Pregnancy, Remedial are claimable only if they are performed by a health fund registered remedial massage therapist. Relaxation massage & spa packages are not covered. We do not guarantee that you will be able to claim as Health Funds may change their policies or our ability to claim with them and unfortunately we are only informed after the fact.
Which Health Funds are covered?
HICAPS include Medibank Private, MBF, Australian Unity, CBHS, Defence Health, AHM, GU Health, HBA, CUA, Lysaght Health, Teachers Health, ANZ Health, GMHDA and others. Ask at the time of booking. Some funds are not processed through HICAPS. For those funds we will provide a receipt for you to claim.
NIB Health Funds are not covered. We have had a history of many issues with NIB and we no longer provide health fund receipts or process through HICAPS. We have had no issues with any other health fund.
What if I purchase a series of massages?
Clients who purchase a series of massages can have a health fund receipt printed for every treatment as long as that treatment is with a health fund claimable therapist. The series will not be able to be claimed through HICAPS.
Please check with your health fund regarding changes in rules and regulations. Your health fund may make changes without your knowledge to any of their plans and packages and what may or may not be claimed. So we do not guarantee that you will be able to claim.